Accepted payment methods
Returns & exchanges
Payment
If you purchase something and change your mind (before i ship the item), please let me know and I will CANCEL the transaction.
I will NOT leave negative feedback for cancelled transactions. In the interest of supporting our online community, I will unfortunately, leave negative feedback for buyers who do not contact me to cancel the transaction.
Shipping
Items will be packaged beautifully with care and shipped 1 or 3 day after payment being received.
Custom ordered items will ship as soon as they are completed.
Delivery will be via "La Poste France" by international priority mail with a tracking number.
Shipping time is normally 5 -20 days.
Additional policies and FAQs
email at: jansueshop[!at] gmail.com to discuss your custom request.